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Support Center

Get help with your Azerbaijani learning journey. Our support team is here to assist you every step of the way.

How Can We Help?

Choose the support option that works best for you

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Send us detailed questions or feedback
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Speak directly with our team
Mon-Fri 9AM-6PM
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Frequently Asked Questions

Find quick answers to common questions

How do I book my first session?

Simply browse our teachers, select one that matches your needs, and click 'Book Session'. You can choose individual or group sessions based on your preference.

What age groups do you support?

We welcome learners of all ages! Our teachers specialize in different age groups, from young children (3+) to adults. You can filter teachers by age specialization.

Do I need any special equipment for online sessions?

You'll need a device with internet connection, camera, and microphone. We recommend using a computer or tablet for the best experience.

Can I switch teachers if needed?

You can try different teachers to find the best fit for your learning style and goals. There's no commitment to stick with one teacher.

How do group sessions work?

Group sessions typically have 3-6 students of similar levels. They're great for practicing conversation and learning from peers while being more cost-effective.

What if I miss a scheduled session?

Please notify your teacher at least 24 hours in advance to reschedule. Last-minute cancellations may be subject to our cancellation policy.

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